Ikon uses a variety of different carriers to ship products. All products are shipped via 3rd party affiliates. As a result, the lead time for arrival varies. These carriers include:
Ikon will refund the customer due to shipping related problems only if the shipping time has exceeded 65 business days during the shipping process. Shipping time frames on the site are estimations given to us by the carriers. These carriers are not affiliated with Ikon Tees in any capacity. It is important to note that because the shipping aspect of the business is handled by 3rd party affiliates, Ikon Tees LLC has no control of when products will arrive. Therefore, we do not refund orders simply because it takes longer than expected or goes over the estimation provided (unless order takes longer than 65 business days). Thank you for your understanding.
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Once we receive the product at our headquarters (195 14th st) we can then complete the refund request. IF the item is used and/or not in the original packaging we can not accept the request. If the item is not accepted, we will send you the item as ordered.