Our Policies

 

 TERMS OF SERVICE OVERVIEW 

This website is operated by Ikon Clothing LLC. Throughout the site, the terms “we”, “us” and “our” refer to Ikon Clothing LLC. Ikon Clothing LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

TO LEARN MORE VISIT OUR "TERMS OF SERVICE PAGE" BY SEARCHING "TERMS OF SERVICE" IN OUR SEARCH BAR.

PRIVACY POLICY OVERVIEW

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from shopikontees.com (the “Site”). 

Personal information we collect 
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

Shipping:

Ikon Clothing LLC uses a variety of different carriers to ship products. All products are shipped via 3rd party affiliates from one of our manufacturing plants or warehouses (see fulfillment, production, warehouses for additional details). As a result, the lead time for arrival varies. These carriers include:

-DHL

-UPS

-FEDEX

-USPS

-FEDEX AIR 

Ikon will refund the customer due to shipping related problems only if the shipping time has exceeded 90 business days during the shipping process. Shipping time frames on the site are estimations given to us by the carriers, not guaranteed time of arrival for the order. These carriers are not affiliated with Ikon Tees in any capacity. It is important to note that because the shipping aspect of the business is handled by 3rd party affiliates, Ikon Tees LLC has no control of when products will arrive. Ikon does not have guaranteed shipping time.

By purchasing any product off of shopikontees.com you are complying to our shipping protocol. Therefore, Ikon Tees does not refund orders simply because it takes longer than expected or goes over the estimation provided (unless order takes longer than 90 business days). Thank you for your understanding.

 

Returns:

We do not accept cancellations after orders have been shipped

All sales are final and we do not accept cancellations. Our company prides it’s self in fast fulfillment. Therefore once we get an order it is instantly filled by our sales team, and shipped from one of our various fulfillment centers.

We accept returns up to 20 days after purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Once we receive the product at our headquarters (195 14th st) we can then complete the refund request. IF the item is used and/or not in the original packaging we can not accept the request. If the item is not accepted, we will send you the item as ordered.


Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at ikontees@gmail.com. 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ikontees@gmail.com and send your item to: 195 14th st, Atlanta GA 30309, United States. 

If the item never was properly delivered, we will aid the customer in finding the order, however Ikon tees is not liable for any lost orders. This falls on the shipping carrier. We will do everything in our power to reach out to that carrier and get the order safely to the customer.

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Shipping 
To return your product, you should mail your product to: 195 14th st, Atlanta GA 30309, United States 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.